Privacy Policy

What data we process

• Identification and contact data: name, phone, town and the email address you write to us from.
• Content of your inquiry: desired service, preferred appointment date and the text of your message.
• Technical data automatically collected when you visit the website (e.g. IP address, browser type), in accordance with our cookie rules.

Purposes and legal grounds

• Processing of inquiries submitted by email and requests made by phone, including organising an appointment — based on your request and pre-contractual relations.
• Communication with you regarding the services provided — legitimate interest.
• Accounting and tax obligations — legal obligation.

Retention period

Data received by email or phone is kept for up to 12 months from the last contact, unless a contractual relationship has arisen or a longer period is required by law.

Recipients

Data may be shared with IT and accounting service providers, as well as with competent authorities when required by law, only to the extent necessary. We do not sell personal data and do not transfer it outside the EU.

Your rights

• Access, correction and deletion of your data.
• Restriction of and objection to processing.
• Data portability and withdrawal of consent at any time.
• Complaint to the Commission for Personal Data Protection.